Jaal Riad Resort

I had an amazing stay at this hotel. From the moment i arrived, the staff was incredibly helpful. The parking attendants were especially kind, they immediately sent someone to help me unload my car, which made check-in smooth. Everything about the hotel exceeded my expectations. The rooms were spotless, and the cleanliness extended to the hallways and the pool area as well. You can really tell that attention to detail and guest comfort are top priorities here. What truly sets this hotel apart is its beautiful Moroccan-inspired design. The cultural elements are present throughout the property, giving it a warm and authentic atmosphere that I rarely see in other hotels. It made my stay feel special and unique. All in all, I’m beyond satisfied — I give this hotel an 11 out of 10!

My husband and I stayed at this truly impressive hotel last year in September, and were absolutely amazed by the opulence, decor, amenities, food, and more importantly the staff, that it was an easy choice to return again this month. The reception staff were extremely helpful with a warm welcome; making our holiday an absolute pleasure upon arrival. A huge recognition needs to be given to Rachid Aimrane. Rachid is one of the many reasons why we returned to Jaal Riad Resort for my birthday this month. He is an asset to this hotel, going far above and beyond in every area with an extremely high quality of service and attention to detail. He would approach us every day by the pool with a friendly greeting, and nothing was too much for him in order to make our stay a delight. Rachid clearly strives for guest satisfaction and this does not go unnoticed. We will definitely return every year to see Rachid Aimrane. Especially as we know 100% with Rachid present our stay and days by the pool will be a joy. The large pool is open 24 hours a day with plenty of deck chairs and cabanas no matter the time of day. The pool staff working with Rachid are attentive and friendly, with drinks and food menus readily available with cheerful, kind, and smiley attitudes. The spa has recently been completed, and I have to say the hammam and massage is the best I’ve ever had on holiday. The spa also has an indoor pool, jacuzzi, and a well-equipped gym. Our large room was impeccably cleaned every day of our 7 nights stay with precision and dutiful care with all necessary amenities. With a magnificent view and easy access to the swimming pool we had a relaxing atmosphere in our room throughout our holiday. This hotel is truly spectacular, we cannot recommend it to family and friends enough. The location is perfect with restaurants nearby if you fancy a change from their gourmet restaurant; as well as the Medina and Souk being a short taxi ride away.

Hannan one of the hostesses was very friendly and helpful in guiding us with places to go to. The grounds were beautiful and the pool was large and clean. Good wifi. We exchange rate at the reception was fair and convenient. Evening musician were nice to listen to. Overall the hotel (being adult only) was very peaceful and quiet which was great.

The staff were exceptional in making us feel welcome. Special thanks to Manal, Saleem, Mehdi and Frank for their very personal support during our stay. Every request was fulfilled effortlessly. Jaal is a destination that my colleagues and I will revisit without hesitation.

I recently had the pleasure of staying at Jaal Riad Resort Marrakech, and I am thrilled to share my exceptional experience. From the moment I arrived, I was immediately impressed by the availability and kindness of the staff. Their dedication to making our stay comfortable and memorable went above and beyond my expectations. The rooms were spacious, elegantly decorated, and impeccably clean. Every detail had been carefully considered to ensure our comfort. Furthermore, the view from my room was breathtaking. The quality of service was impeccable. The staff was always ready to cater to our needs and ensure that we had a pleasant stay. Their warm hospitality truly made our trip unforgettable. The food was delicious, with a variety of dishes that tantalized our taste buds. The hotel's restaurant was a true delight for the senses, and breakfast was an excellent way to start the day. The hotel's facilities and amenities were simply amazing. The pool, spa, and common areas were conducive to relaxation and entertainment. We also had the opportunity to enjoy the sports facilities, adding to our enjoyment. The location of the property was perfect, offering ideal proximity to Marrakech's main attractions. This made our travel and sightseeing extremely convenient. In conclusion, I would like to warmly thank the staff at Jaal Riad Resort Marrakech for making our stay so enjoyable. Their availability, kindness, and excellent service are truly appreciated. This establishment is a genuine gem, and I highly recommend it to anyone looking for a memorable experience in Marrakech. We look forward to returning soon. Thank you again for everything!